Terms and Conditions

Table of Contents

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Priestess Darcie and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Priestess Darcie. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Priestess Darcie takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Our Work and Content

Team Priestess Darcie has over 15 years combined experience and during this time we have gained knowledge around a variety of healing methods. It is important to note that when we talk about healing therapies or specific healing properties of crystals, we are referring to our personal beliefs as Healers and as a result of extensive research and experience. We are passionate about sharing our knowledge and experience to bring our clients the best possible results but please be aware that just because a crystal (or healing technique) is renowned for providing a particular physical, mental, emotional or spiritual effect – does not mean it is guaranteed for every individual.

Team Priestess Darcie would like to lovingly remind you that whilst crystal healing and other types of energy work have very profound and successful results; they should not be used as a substitute for conventional medicine or speaking to a qualified medical practitioner. If you have a health issue you are worried about, please consult your doctor and work to combine this with alternative healing methods.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Priestess Darcie’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Priestess Darcie or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, information and graphics. Reproduction is prohibited other than with written permission from us.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Notice

Introduction

Privacy matters to us here at Priestess Darcie, and that is why we have this clear and concise privacy notice available for you. This privacy notice applies to this website, software, purchases, downloads, and your account information.

Who we are?

We are Priestess Darcie, run by Darcie Kermode. We are the data controller for this website. To contact the data controller’s representative and/or the data protection officer, email info@priestessdarcie.com.

What information do we collect?

We collect essential information for our website to run, including names, emails and addresses. These are collected when a user registers for an account via purchasing a product or using our services, and/or signs up to a mailing list. When a purchase is made, the data collected includes names, emails and addresses. When signing up to a mailing list, the data collected includes first names and email addresses. All financial data is processed via Stripe or PayPal.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

For more on our cookie policy, check out our section on Cookies and other technology below.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

How do we use personal information?

We will process data for actions, including:

  • personalisation of content and user experience
  • account set up and administration
  • delivering marketing and events communication
  • internal research and development purposes
  • providing goods and services
  • legal obligations (eg prevention of fraud)

What legal basis do we have for processing your personal data?

According to the GDPR, we have legal grounds for processing your personal data based on consent, legitimate interests, and legal obligation.

  • Consent – you may withdraw and manage your consent and any time by requesting the removal of your account and the dissolution of your personal data. You can do this by emailing info@priestessdarcie.com and you can expect a response within 5 working days.
  • Legitimate interests – in order to have security for our own products and content, we require the creation of an account to purchase from us. This account must be created to allow us to securely deliver our products and services to you. It can be dissolved at your request in accordance with the consent clause above, however you will lose your recurrent access to the product and must only use the downloadable version you have already received if you have done so.
  • Legal obligation – in order to take payment, we must store your payment information securely under legal obligation.

When do we share personal data?

We treat personal data confidentially and would only disclose or share it where we are legally required.

Where do we store and process personal data?

If purchases are made via our website and/or if you agree to cookie use on our website, then your data will be stored securely in our private servers.

Who do we share personal data with?

If you request a password reset, your IP address will be included in the reset email.

How do we secure personal data?

Our approach to data security and the technologies and procedures we use to protect personal information are extremely secure. These are measures:

  • to protect data against accidental loss
  • to prevent unauthorised access, use, destruction or disclosure
  • to ensure business continuity and disaster recovery
  • to restrict access to personal information
  • to conduct privacy impact assessments in accordance with the law and your business policies
  • to train staff and contractors on data security
  • to manage third party risks, through use of contracts and security reviews

How long do we keep your personal data for?

We will keep your personal data for as long as you choose to hold an account with us. You may at any time request the total dissolution of your account and any record of your data.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your rights in relation to personal data

Under the GDPR, we respect the right of data subjects to access and control their personal data. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Your rights are outlined here:

  • access to personal information
  • correction and deletion
  • withdrawal of consent
  • data portability
  • restriction of processing and objection
  • lodging a complaint with the Information Commissioner’s Office

You can exercise these rights by simply emailing info@priestessdarcie.com with any questions, requests, concerns or complaints, and you can expect to receive a response within 5 working days.

The circumstances where data subject rights may be limited, include:

  • if fulfilling the data subject request may expose personal data about another person,
  • if we’re asked to delete data which you are required to keep by law.

How to contact us?

You can get in touch if you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint by emailing info@priestessdarcie.com.

Use of cookies and other technologies

We intend to set and use cookies, tracking and similar technologies to store and manage user preferences on our website, advertise, enable content or otherwise analyse user and usage data.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Linking to other websites / third party content

Where we link to external sites and resources from our website, this does not constitute endorsement, and we do not take any responsibility for the content (or information contained within) any linked website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.